Our Policies

We are NOT Mobile. Your pet(s) will be groomed in my home, by appointment, which means your pet does not have to be here for a long day, in a kennel, surrounded by other barking dogs. This makes for a short and low stress visit. We are registered with New Castle County, licensed and insured.  We are also certified in pet first aid and CPR. Choose whether you want your pup in a short, no fuss clip or the breed standard. I can do either. Or we can come up with a plan together. I give each of my clients personal service. Whether you are fed up with the box store grooming, high prices, or just relocating, give us a try. Due to the pandemic, we are now handling all business outside.  We require proof of a current rabies vaccination for all pets over 4 months of age, in paperwork form.  We cannot accept tags.

Everyone loves not having to leave their dog for several hours!  However, when someone doesn’t show up, or cancels with very little notice, an appointment is wasted that someone else could have taken. 24hrs prior notice is required. Otherwise, and as long as there is a phone call or text beforehand, these missed appointments will require a deposit of 50% of the groom price to reschedule, and a $10 to $20 rescheduling fee per dog will be added as well, in advance.  Not showing up OR calling to cancel as well as calling with an hour or less notice, requires a 50% fee of the groom to reschedule, also in advance of rescheduling, no exceptions.  LATE?…we have a 10 minute grace policy, after that it may count as a missed appointment. Prepayments are not refundable. Our business depends on reliable clients!

NEW CLIENTS…we welcome you with a$10 to $20 deposit per pet, non-refundable. Can ONLY be rescheduled with 24hrs notice. Paypal available.  Please make sure you have a current rabies vaccination prior to scheduling!

We close by 5pm every day. A $15 late pick up fee will be added for any pets left here later than 5pm, in $15 increments per half hour.

Our address is 132 Fantasia Drive Newark, DE 19713, OPEN 9 TO 5 everyday!

Testimonials

The girls looked beautiful as always! Thank you, see you real soon…
Brandy and Ashes

Pay Now

We accept Paypal if you would like to pay with a credit card. We do not currently accept debit or credit cards otherwise.